We performed a comparison between Bitdefender GravityZone EDR and Cybereason Endpoint Detection & Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"It is a very stable solution."
"The Ultra is a valuable feature."
"The advanced direct control on offer is excellent."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"The pricing is reasonable."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The initial setup is not overly complicated."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The solution is efficient."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The initial setup was easy and straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They should include the Hebrew language for its technical support in terms of communication."
"The solution is sometimes resource-intensive."
"They should improve the solution's patch management feature."
"We would like to see a more advanced dashboard."
"Areas for improvement would be performance and pricing."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"The reporting is much too simple."
"I would like to see the capability for remote installation added, in particular for servers."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"They need to improve their technical support services."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Cybereason does not have sandbox functionality."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
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Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 54 reviews while Cybereason Endpoint Detection & Response is ranked 36th in Endpoint Detection and Response (EDR) with 19 reviews. Bitdefender GravityZone EDR is rated 8.6, while Cybereason Endpoint Detection & Response is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint, whereas Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Darktrace. See our Bitdefender GravityZone EDR vs. Cybereason Endpoint Detection & Response report.
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