We compared SentinelOne Singularity Complete and Microsoft Defender for Endpoint based on our users' reviews across various parameters. After reading all of the collected data, you can find our conclusion below.
SentinelOne Singularity Complete offers a quick and smooth setup. The solution is praised for advanced threat detection, real-time monitoring, and comprehensive reporting, but users note room for improvement in UI, customization, and customer support. Users find Microsoft Defender's customer service excellent, with positive outcomes from utilizing the software, but suggest enhancements in system performance, UI, and threat detection capabilities. SentinelOne emphasizes protection and ease of use and Microsoft Defender highlights efficient threat prevention and seamless integration with Microsoft products.
Features: SentinelOne Singularity Complete excels in advanced threat detection, real-time monitoring, easy deployment, and comprehensive reporting. Microsoft Defender for Endpoint offers robust security measures, efficient threat detection, seamless integration, a user-friendly interface, and effective management tools.
Pricing and ROI: SentinelOne Singularity Complete users find its setup cost to be reasonable, with flexible licensing options for scalability. Microsoft Defender for Endpoint also offers competitive pricing and a straightforward setup process, making licensing hassle-free according to users. SentinelOne Singularity Complete offers higher ROI with comprehensive protection and ease of use, noted for better security measures. Microsoft Defender for Endpoint receives positive feedback but falls short in efficiency.
Room for Improvement: SentinelOne Singularity Complete could be improved with a more intuitive user interface, customizable options, enhanced reporting features, and better customer support. Microsoft Defender for Endpoint needs enhancements in system performance, UI, and threat detection for better scanning and threat removal.
Deployment and customer support: Users praise SentinelOne Singularity Complete for its quick and smooth setup. Microsoft Defender for Endpoint has varied implementation times, ranging from three months to a week, highlighting potential extensive time requirements., SentinelOne Singularity Complete offers efficient, responsive, and knowledgeable customer service, providing quick response times and helpful guidance. Microsoft Defender for Endpoint also receives high praise for prompt and effective assistance, with knowledgeable and responsive support.
The summary above is based on 534 interviews we conducted recently with SentinelOne Singularity Complete and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Its simplicity is the most valuable. It also has very good integration. We like it."
"The performance of Microsoft Defender for Endpoint has been a valuable feature."
"It's free. There is no additional cost. It's part of Windows."
"User-friendly, offering safety and security."
"Automatic scanning and cleaning of viruses is the best and most valuable feature helping this tool to thrive. If any viruses are found, they are cleaned automatically."
"What I found most valuable in Microsoft Defender for Endpoint is that it's out-of-the-box, which brings more value to the customer. The technical support for the product is also one of the best parts, because it's good, in terms of the product knowledge of the technical engineers."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"The performance of Microsoft Defender for Endpoint has been good."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The tool saves 50% of the staff's time."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"The most valuable feature is the ability to drill down into individual sequences of processes."
"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."
"The deep visibility is a valuable feature. I can use it during threats or alert signals that we get. I can also use it when we have alert signals from other security tools that we have."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I haven't seen the use of AI in the solution."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"The solution should address emerging threats like SQL injection."
"Detections could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Threat intelligence has the potential for improvement, particularly by integrating more sources."
"Its interface can be improved a little bit. We would like to have some sort of centralization. It should have something like a central server that is managing all the other clients. There are solutions from Kaspersky or ESET NOD32 that are really doing this kind of thing currently. We would like to see something similar from Microsoft."
"Defender is free for one year. Once that year is over, we will switch to Kaspersky."
"The management console is something that can be improved."
"There is room to improve the security of the solution."
"It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."
"Localization is always a challenge, especially with new products you typically want. Solutions are designed to be deployed where the most licenses are being consumed, such as in the United States. They focus on US products, devices, and networks. Specialized deployments for other countries would allow for a smoother experience in transition."
"I would just like them to have more consistency, and that's a comment that's across the board with Microsoft. They change things a lot."
"I would have liked the dashboard to be more user-friendly."
"The only concern we have is that there are a few features that were not readily available."
"Some reports could be better."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"I would like to see category-based web filtering."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"I would like to see a better control panel for the managed service side of it."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Microsoft Defender for Endpoint is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with CrowdStrike Falcon, Darktrace, ThreatLocker Protect, Datto Endpoint Detection and Response (EDR) and ESET Endpoint Protection Platform. See our Microsoft Defender for Endpoint vs. SentinelOne Singularity Complete report.
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