We performed a comparison between BlackBerry Enterprise Mobility Suite and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"Conditional access helps me control uncontrolled access."
"Great for software update needs, operating system version updates, and security policy enforcement."
"It's easy to manage and easy to configure."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"It's normally able to meet 100% expectations of our customers."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"It gives us the ability to have a container and the most secure possible application."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"We find it to be reliable."
"The antivirus and the ability to push security policies down to the device are key features."
"The most valuable feature of VMware Workspace ONE is its reliability."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"It has all of the features that we need to use and that we want to use."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"The most valuable feature of VMware Workspace ONE is its reliability."
"Lacking ability to leverage more iOS device management internally."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Technical support is not that great."
"There can be delays in the deployment of new policies."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"There needs to be more support for Mac operating systems."
"The interface could be improved."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"From the past to the present, before mobility location, we frequently required a restart."
"The pain points for us would be the activation."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
"There is room for improvement in customer service and support."
"The portal is not user-friendly."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BlackBerry Enterprise Mobility Suite is most compared with SOTI MobiControl and Ivanti Neurons for MDM, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Google Cloud Identity.
See our list of best Enterprise Mobility Management (EMM) vendors.
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