Blue Prism vs Fortra's Automate comparison

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Blue Prism Logo
23,248 views|11,867 comparisons
88% willing to recommend
Fortra Logo
1,959 views|998 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blue Prism and Fortra's Automate based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Blue Prism vs. Fortra's Automate Report (Updated: March 2024).
769,630 professionals have used our research since 2012.
Q&A Highlights
Question: RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
Answer: @reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Blue Prism takes good security measures and is user friendly.""Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us.""I like the cloud features such as IADA and Decipher.""The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use.""From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well.""The development interface is quite easy to work with.""The support is good.""The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."

More Blue Prism Pros →

"The most valuable features for my client are timing and scheduling.""It gives us a central place to schedule tasks and run them distributed.""The ability to connect to websites and pull data is the solution's most valuable feature.""Fortra's Automate performs the job effectively and has the capability to alert us of any issues.""This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.""I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.""The most valuable feature is the drag-and-drop interface, which is very Windows-like."

More Fortra's Automate Pros →

Cons
"I would like to see machine learning functionality integrated with the automation.""It lacks integration with proper AI, and it is a very complex tool to use in general.""It's not very easy to use. There is some learning curve that you need to manage as an individual.""The solution is pretty high priced. The tool's support also needs to be better.""The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company.""The upgrades could be managed better. I would also like to see more true AI development and machine learning.""Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete.""They have OCR technology, but it's not that great."

More Blue Prism Cons →

"We really need a free development environment for customers. Building and testing automation on production isn't ideal.""It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.""I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""The documentation for errors needs improvement as many of the error messages we receive are very vague.""I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice.""It's possible that they could use a stronger community for seeking guidance and help.""The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

More Fortra's Automate Cons →

Pricing and Cost Advice
  • "Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
  • "We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
  • "Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
  • "Compared to other tools on the market, it is one of the most expensive."
  • "The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • More Blue Prism Pricing and Cost Advice →

  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    Mohammed Tafazal - PeerSpot reviewerMohammed Tafazal
    Real User



    For any RPA tool it required have a generic /universal governance model where 


    1. sponsor or Head of RPA implementation


    2. Business analysts


    3.Architects(solution/technical)


    4.Developers ( Full stack - Build, Test and SIT)


    5.Scrum master or Sprints head or Project manager


    6. QA ( Test automation) - optional


    Above generic governance model/structure roles for handling any kind of RPA process.



    One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:



    1. Drive RPA in the business, training teams, and increasing awareness of RPA in those.

    2. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices.

    3. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met.

    4. Follow and report the main development stages.

    5. Guarantee the execution of established governance processes.

    6. Guarantee the continual improvement of processes and tools.



    Business Continuity Requirements:


    To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.


    For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.


    This will helps in business continuity.



    Questions from the Community
    Top Answer:Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to serve… more »
    Top Answer:I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
    Top Answer:Blue Prism provides both on-premises and cloud versions.
    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own… more »
    Ranking
    Views
    23,248
    Comparisons
    11,867
    Reviews
    19
    Average Words per Review
    519
    Rating
    8.1
    Views
    1,959
    Comparisons
    998
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Comparisons
    Also Known As
    HelpSystems Automate, Automate
    Learn More
    Fortra
    Video Not Available
    Overview

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Sample Customers
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company17%
    Energy/Utilities Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company12%
    Manufacturing Company9%
    Government6%
    REVIEWERS
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company9%
    Healthcare Company8%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise7%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Blue Prism vs. Fortra's Automate
    March 2024
    Find out what your peers are saying about Blue Prism vs. Fortra's Automate and other solutions. Updated: March 2024.
    769,630 professionals have used our research since 2012.

    Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Blue Prism is rated 7.8, while Fortra's Automate is rated 8.2. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA) and Pega Robotic Process Automation, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and OpCon. See our Blue Prism vs. Fortra's Automate report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.