We performed a comparison between Blue Prism and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-bot architecture is very flexible."
"The most valuable feature is the design studio and its ease of use."
"The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going."
"It is a very stable tool that allows very complex automations."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"Blue Prism is very good at doing background processing."
"The credential manager and logs are most valuable. We are using Blue Prism for complex processes because it is easier to troubleshoot in Blue Prism, and the logs are very accurate. It provides the ability to create smaller tasks, which makes it easier to troubleshoot."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"I am impressed with the tool's recording feature."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"The initial setup is pretty easy and quite fast."
"The most valuable features are the loops to lookup tables to read the data."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"The tech support is highly available and there is plenty of online training available."
"This solution is lacking attended automation, which is the worst thing about this solution."
"In the next release of this solution, I would like to see support for attended robots."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"Technical support is in need of improvement."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"They improve more in OCR, to read text more correctly, currently can say OCR in blue prism only works for less cases and is only effective 50%. so mostly OCR's of Blue prism is very less used and other API's or tools are integrated with Blue prism for OCR techniques."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"The orchestration needs to be better."
"The OCR capabilities of the solution could be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"It's difficult not knowing when alerts will arrive."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"You cannot use a two-dimensional array to read the data."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Blue Prism is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Tungsten RPA and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion. See our Blue Prism vs. Pega Robotic Process Automation report.
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