We performed a comparison between Blue Prism and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is very good."
"The tool's user interface is very intuitive."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"The product saves time and resources."
"The most valuable feature is the robotic process."
"The product provided all the security controls that we asked them."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The most valuable features are workflow and process automation."
"The drag and drop functionality is quite good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The solution is scalable."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"The reporting system, specifically the system admin reporting could be improved."
"For developers, they should have some kind of recording feature."
"They should incorporate more functionalities in the analytics tool."
"The solution can be improved by switching off data DB and including a report section."
"Lotus Notes automation should be easier to understand."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"There is really nothing special about the capabilities of this product."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The solution could use some AI integrated features."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The process discovery could be a bit better."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Blue Prism is rated 7.8, while Tungsten RPA is rated 7.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Blue Prism Cloud, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), SAS Data Management and Tungsten TotalAgility. See our Blue Prism vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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