We performed a comparison between BMC Client Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The inventory and patch management tools are very valuable."
"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"We have been able to successfully manage applications and inventory within our machines."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"We like the pre-stage enrollments."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"I am most excited about a feature that is called User-Initialed Enrollment."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management could improve in the area of integration."
"The solution needs to add whitelisting because many customers request it."
"A dark mode would for sure be appreciated."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"The patch management needs improvement in Jamf Pro."
"I think it would be best if Jamf had support tiers."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"The reporting with PowerBI could be improved."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. BMC Client Management is rated 8.6, while Jamf Pro is rated 9.6. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager. See our BMC Client Management vs. Jamf Pro report.
See our list of best Mobile Device Management (MDM) vendors.
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