We performed a comparison between BMC Control-M Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The job scheduling and file transfer are two major, important features."
"It is a highly scalable solution...I rate the product's initial setup a nine on a scale of one to ten, where one is difficult, and ten is easy."
"The file transfer, database, and integration features are the most valuable."
"What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
"The solution supports all file transfers."
"The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful."
"The scalability of this solution is very good. The current solution is used wide spread in my company, but I don't have any plans to expand."
"Dashboard and recovery are the features I found most valuable in the solution."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution can be used remotely; it's easy to upload and share files."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The solution removes the limitations with file attachment size that is found with regular email."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. It should have integrations with newer applications as well."
"BMC Control-M Managed File Transfer has a scheduler and what they do is capture the steps based on the script, and then they put it into the Control-M job, or task. Any system that has the script behind it the solution can do it."
"One can opt for either a job-based license or a job execution-based license, which sometimes can be troublesome. If the job count exceeds a limit, you may need to procure additional licenses from BMC."
"Its price could be better."
"There are eight different kinds of dashboards in Workflow Insights, but there could be more because there is third party software that provides more dashboard styles."
"I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately."
"We'd like it to be easier to maintain the administrative side."
"The solution lacks a graphical user interface for reporting."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
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BMC Control-M Managed File Transfer is ranked 4th in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. BMC Control-M Managed File Transfer is rated 8.8, while Kiteworks is rated 8.8. The top reviewer of BMC Control-M Managed File Transfer writes "Adaptable, useful file transfer, and has helpful technical support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". BMC Control-M Managed File Transfer is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Axway AMPLIFY Managed File Transfer and Fortra's GoAnywhere MFT, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our BMC Control-M Managed File Transfer vs. Kiteworks report.
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