We performed a comparison between Kiteworks and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution removes the limitations with file attachment size that is found with regular email."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The solution can be used remotely; it's easy to upload and share files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The initial setup is easy."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"The search feature is valuable."
"Its most valuable feature is the document library."
"Our staff found it simpler, as they did not have to work within a classification system."
"We can arrange all our documents on one platform and see the document's changes and edits."
"Its configuration management ability is critical for document-based systems."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"No good process to import emails from several users into a single comprehensive SP repository."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"Improve the user-friendliness."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"SharePoint’s scalability could be improved."
"It will fully use your system resources."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
Kiteworks is ranked 5th in Enterprise Content Management with 12 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. Kiteworks is rated 8.8, while SharePoint is rated 7.8. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, Cisco Secure Email Threat Defense and Box, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and WordPress. See our Kiteworks vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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