BMC Track-It! vs Vyapin Microsoft 365 Manager comparison

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BMC Logo
145 views|127 comparisons
66% willing to recommend
Vyapin Software Systems Logo
62 views|29 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Track-It! and Vyapin Microsoft 365 Manager based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management.
To learn more, read our detailed License Management Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Track-It! has many features that help make us more efficient and cost effective as a department.""We use it to create and manage our work orders.""We can manually capture the assets available within the location.""The customization of the product and reporting capabilities have allowed us to provide upper management the graphs (data) they request that helps validate specific needs that we (IT) have.""Using the Help Desk and Purchasing modules, they let us keep track of all the issues in our organization and analyze them for trends.""Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders.""The initial setup is pretty easy.""Our efficiency has improved drastically due to a massive reduction in phone calls."

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"The most valuable feature of Vyapin Microsoft 365 Manager is its configuration."

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Cons
"The area where we would like to see improvement is in the asset management module.""Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult.""There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update.""Their self-service is not user friendly.""The solution is cumbersome to use.""The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."

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"The solution’s interface could be improved."

More Vyapin Microsoft 365 Manager Cons →

Pricing and Cost Advice
  • "BMC Track-It!’s price is reasonable compared to other products."
  • More BMC Track-It! Pricing and Cost Advice →

  • "On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
  • More Vyapin Microsoft 365 Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manually capture the assets available within the location.
    Top Answer:The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since… more »
    Top Answer:We use the product primarily for help desk management, including login and resolution of calls. It helps us with IT asset management. We can manually capture the assets available within the location… more »
    Top Answer:The most valuable feature of Vyapin Microsoft 365 Manager is its configuration.
    Top Answer:On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
    Top Answer:The solution’s interface could be improved.
    Ranking
    8th
    out of 24 in License Management
    Views
    145
    Comparisons
    127
    Reviews
    1
    Average Words per Review
    303
    Rating
    5.0
    9th
    out of 24 in License Management
    Views
    62
    Comparisons
    29
    Reviews
    1
    Average Words per Review
    222
    Rating
    9.0
    Comparisons
    Also Known As
    BMC Numara Track-It!, Numara Track-It!, Numara
    Learn More
    Vyapin Software Systems
    Video Not Available
    Overview

    Help Desk Automation

    Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

    Knowledge Base

    Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

    Improved Efficiency

    Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

    Vyapin Microsoft 365 Manager is a one-stop O365 solution that bridges the gaps in native Office 365 Portal to manage Users, Groups, Licenses, Permissions & More.

    The software provides automated features for Office 365 License Management, User provisioning and deprovisioning in bulk, administration of Users, Groups, including Security groups and Distribution groups, and mailbox permissions management without using Powershell scripts.

    With complete audit trails for all administrative tasks, you can manage Office 365 straight from the Desktop in just a few clicks ensuring that the health and security of your Office 365 is never compromised.

    Sample Customers
    Florida Hospital, Mitchell International
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Government19%
    Computer Software Company11%
    Healthcare Company9%
    Financial Services Firm9%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise55%
    No Data Available
    Buyer's Guide
    License Management
    March 2024
    Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    BMC Track-It! is ranked 8th in License Management with 5 reviews while Vyapin Microsoft 365 Manager is ranked 9th in License Management with 1 review. BMC Track-It! is rated 7.4, while Vyapin Microsoft 365 Manager is rated 9.0. The top reviewer of BMC Track-It! writes "Provides good stability, but it could be intuitive and easier to use". On the other hand, the top reviewer of Vyapin Microsoft 365 Manager writes "A highly stable solution that provides good authentication security and monitoring". BMC Track-It! is most compared with ServiceNow and BMC Remedy , whereas Vyapin Microsoft 365 Manager is most compared with .

    See our list of best License Management vendors.

    We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.