We performed a comparison between BMC TrueSight Server Automation and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Remote Wipe and Autopilot is one of the best features."
"The Asset Management and Auto Pilot are valuable features."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Mobile device management is most valuable."
"Intune enables us to manage our devices from anywhere."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The solution is stable."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The best feature of the solution is patch automation."
"The most valuable feature is that Ansible is agentless."
"Role-based access control and agentless architecture are the main features which may attract users."
"The most useful features are the playbooks. We can develop our playbooks and simplify them doing something like a cross platform."
"It does not require staff for deployment and maintenance. It just works."
"The initial setup is easy and takes a few hours to complete."
"Installing it is a PIP command. So, it's pretty easy. It is a one liner."
"The automation is the most valuable feature."
"We can manage all the configuration consistency between all our servers."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"The architecture is big, so the initial setup is not a straightforward task."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"We would like to see this solution handle more multitasking."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"The setup of this suite is very complicated. It needs to be simplified."
"Resource management on the base servers is sluggish and could be improved."
"I would like to see more container integration in the next release of this solution."
"On the Dashboard, when you view a template run, it shows all the output. There is a search filter, but it would be nice to able to select one server in that run and then see all that output from just that one server, instead of having to do the search on that one server and find the results."
"Accessibility. Ansible uses a CLI by default. Those accustomed to it can find their way and adopt the YAML files easily over time. But, some users are more comfortable using UIs..."
"The communication on it is not probably where it could be. We could use some real life examples where we could point customers to them and say, "This is what you are trying to do. If you follow these steps, it would at least get you started a bit quicker.""
"There are some options not available in the community edition of the solution."
"What we need is model-driven, declarative software infrastructure management. However, things tend to break with new versions, requiring a lot of work to fix…The focus should be on improving the support for Ansible in the area of AI coding."
"Additional features could be added."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
"What I would like to see is a refined Dashboard to see, when I log in: Here are all my jobs, here are how many times they've executed; some kind graphical stitching-together of the workflows and jobs, and how they're connected. Also, those "failed hosts," what does that mean? We have a problem, a failed host can be anything. Is SSH the reason it failed? Is the job template why it failed? It doesn't really distinguish that."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. BMC TrueSight Server Automation is rated 8.2, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". BMC TrueSight Server Automation is most compared with BigFix, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BigFix. See our BMC TrueSight Server Automation vs. Red Hat Ansible Automation Platform report.
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