We performed a comparison between BMC TrueSight Server Automation and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Intune's unified endpoint management platform is invaluable."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"In terms of technical support, you will get an immediate response."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"We have not experienced any bugs or glitches with this solution."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The most important feature is the schedulings."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"Technical support is good."
"Scalability is good."
"Can standardize patching and deployments across affiliates."
"It plays a significant role in managing the lifecycle of our systems and ensures that we can effectively control and update the software versions to align with our organization's needs."
"You don't need to depend on any third party. It's a complete solution for patch and configuration management when integrated with the existing system."
"The most valuable feature of this solution is vulnerability management."
"The most valuable features of Red Hat Satellite are its support, simplicity, and patch management."
"Technical support has been good."
"I like the integration with other tools."
"The product allows us to handle patching for multiple servers at a time manually."
"The most valuable feature is the fact that you don't have to expose your mission-critical environment to the Internet. With the Satellite system in place, it acts as a barrier between your Red Hat infrastructure and the public Internet."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"I think there should be a better tracking of the cell phones used on the Intune."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The UI is not user-friendly and has room for improvement."
"The initial setup is a little bit complex."
"We faced issues with macOS support. The product should have better inventory and asset management."
"Resource management on the base servers is sluggish and could be improved."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Needs more use cases into compliance management and the remediation process."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"I would like to see more container integration in the next release of this solution."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
"Red Hat Satellite's pricing needs improvement."
"It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"It is difficult to update and maintain."
"Red Hat Satellite has a short life cycle and we constantly need to update."
"There could be a feature to simplify the process without the requirement of any patch manager subscription."
"Automation can always be improved and refined to continue to make it better."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 21 reviews. BMC TrueSight Server Automation is rated 8.2, while Red Hat Satellite is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our BMC TrueSight Server Automation vs. Red Hat Satellite report.
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