We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"I like that Box makes it easy to deploy virtual machines."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Simple file sharing and sync for internal and external customers."
"It is really easy to load files to and from this solution."
"The collaboration of the solution is good."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Scalability is great. We can extend areas horizontally and vertically."
"An SAP user can store documents directly into OpenText without a connector."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The tool's most valuable features are document storage, security, and compliance."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"They could integrate better with other platforms."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The solution's data security should be improved."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Working on documents in real-time is sometimes faulty and could be improved."
"One thing that Box would benefit from is a records management component."
"I find their API to be quite complex and it could be more straightforward."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The solution needs to improve the user interface."
"OpenText Extended ECM's user interface could be improved."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The tool's documentation is not proper and has missing information like steps."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The initial setup can get really complicated, and it takes time."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet and Alfresco. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
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