BrowserStack vs CrossBrowserTesting comparison

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BrowserStack Logo
8,670 views|6,779 comparisons
100% willing to recommend
SmartBear Logo
1,251 views|940 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's initial setup phase was not very difficult.""The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.""I have found that BrowserStack is stable.""The most valuable features are the variety of tools available.""The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.""The integration is very good.""I like that it offers full device capability.""The speed of the solution and its performance are valuable."

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"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive.""Video recording of the script running in a cloud server.""At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development.""With screenshots, I can quickly verify a page looks universally good in minutes.""Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms.""The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA.""I have found CrossBrowserTesting to be scalable.""The ability to choose from many devices is the best feature."

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Cons
"It is difficult to use for someone who has little to no experience.""I would like to see clearer visibility.""We are struggling to do local testing.""We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.""BrowserStack is scalable, but cost is significant for those living in Mexico.""Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.""I would like for there to be more integration with BrowserStack and other platforms.""One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."

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"Sometimes, some of their instances fail, particularly in older versions of browsers.""There should be more detailed training on CrossBrowserTesting.""This solution would benefit from faster testing and support for more devices.""The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""Elements of 'real' mobile/tablet testing could be sped up.""A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.""Sometimes the testing is slow."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
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    Ranking
    4th
    Views
    8,670
    Comparisons
    6,779
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    28th
    Views
    1,251
    Comparisons
    940
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm14%
    Government10%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    Buyer's Guide
    Functional Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 28th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Appium, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest, Sauce Labs and Automai AppVerify.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.