We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Great customized dashboards and drill down reports with auto serve analytics."
"Great out-of-the-box capability."
"It is the foundation for our monitoring solution."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Monitoring infrastructure and business applications are the most valuable features."
"It's easy to push out across numerous servers. Very scalable."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The most valuable feature as of late has been the API integration with ServiceNow."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The Wi-Fi side needs improvement."
"DX UIM's reporting and customization need to be improved."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"The UIM has no features through goods and services yet. "
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The company has not kept pace with developments."
"The dashboards need to be improved."
"The tool needs improvement in non-Cisco SD-WAN."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"SevOne should work with the graphs legend functionality."
"Some similar solutions offer end-to-end visibility."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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