We performed a comparison between Catchpoint and OpenText LoadRunner Professional based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."The solution offers three different ways of slicing data to look for abnormalities."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint's customer service and support are valuable."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The initial setup and installation of the software were very easy and straightforward."
"The stability of Micro Focus LoadRunner Professional is very high. It is the leading tool for stability."
"I think that analytics is very good and that the analytics features are very powerful."
"The reporting mechanism is a valuable feature that generates good reports."
"It has good protocol coverage."
"LoadRunner Professional allowed us to load test potential new payroll solutions that would be implemented throughout the entire organization so that we knew which was best suited to performing well under pressure."
"LoadRunner is a very sophisticated tool, and I can use many languages. For example, I can use Java. I can use C++. I can test the Internet of Things, FTP, mail, and Active Directory. It is very useful."
"I appreciate its ability to handle various internal calls and its user-friendly interface."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The old user version was better, it was more user-friendly."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Catchpoint can be improved by focusing solely on network monitoring."
"Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."
"IBM WebSphere MQ testing can be a bit challenging. It can handle that, but I hope that they will build more and more capabilities. We do a huge amount of testing for messaging. Just like aviation, the railway industry is based on messaging. There is messaging to build trains and messaging to create some bills. There are many train movements. Everything involves messaging. I wish that it will be developed more for IBM WebSphere testing. Monitoring is okay, but for testing, I currently have to create Java users. I have to load a lot of libraries from IBM WebSphere and so on."
"I would like them to lower the licensing cost and provide better support."
"Improvement wise, the pipeline should be enabled. It should be embedded as part of the tool itself rather than going with third-party tools. Monitoring should be more effective as well."
"On a scale of one to ten, where one is low, and ten is high-quality technical support, I rate the support a one."
"We are going to continue to use the product in the future, I recommend this product. However, those who are looking for only REST-based on the API, I would recommend some other tool because of the cost. There are others available on the market."
"There is room for improvement of the pilot processing, the dump analysis, and forwarding results based on the dump analysis. We have a generator, root controller, different agents, and an analyzer, so all of these are very important when it comes to LoadRunner."
"I also use the TrueClient feature for browser-based testing. I found the TrueClient feature to be a bit difficult to use and not very user-friendly for automating scripts."
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Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while OpenText LoadRunner Professional is ranked 2nd in Performance Testing Tools with 76 reviews. Catchpoint is rated 8.2, while OpenText LoadRunner Professional is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of OpenText LoadRunner Professional writes "A sophisticated tool that supports many languages and works with all kinds of applications". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and Selenium HQ, whereas OpenText LoadRunner Professional is most compared with Tricentis NeoLoad, OpenText LoadRunner Enterprise, OpenText LoadRunner Cloud, Apache JMeter and IBM Rational Performance Tester.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.