We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"We like the performance of the product."
"Server uptime is its most valuable feature."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"New features are added often."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The Wi-Fi side needs improvement."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"In Checkmk, the documentation can probably be improved a bit more."
"The initial setup is a bit complex."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It is very difficult to award the service level cycles at an endpoint level."
"We have had issues with our agents going offline."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The solution only supports the cloud platform and not on-premises."
Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Checkmk is rated 8.6, while New Relic is rated 8.6. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and ScienceLogic, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Checkmk vs. New Relic report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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