We performed a comparison between Cisco Duo and Cisco ISE (Identity Services Engine) based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The product is reliable and easy to use."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"From a configuration point of view, it's simple."
"The valuable feature of the solution lies in its integration capabilities with other applications."
"The profiling model included is the most valuable feature."
"They have recently made a lot of improvements. My clients don't have much to complain about."
"The product is stable."
"The integration with Active Directory is the most valuable feature for us."
"It provides client provisions and profiling as well as guest access."
"The solution cuts down on the repercussions of getting malware or ransomware."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"There might be a little slowness, but that could be my connection."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"They could just continue to add more integrations."
"Migration could be better. Right now, we back up with the new version, and it requires a lot of licensing and other things. Whenever we choose a product, it's very difficult because we have to meet the requirements of each feature. There is no standard feature, so the best system that we bought may not fit the solution. We have to look at every feature that the customer uses. If you compare it with other products like Aruba, it's not the same. With Cisco, I have to read all about the features on this version and the licensing required for the product. In Aruba, that thing is covered when you get one license because it covers almost everything. It could also be more scalable."
"An issue with the product is it tends to have a lot of bugs whenever they release a new release."
"The user interface can be improved."
"The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on."
"They should improve the documentation. There tends to be a lot of old text, or the new things aren't always up to what's been released on the code, and sometimes the documentation is inconsistent."
"The licensing documentation needs to be better."
"It would be helpful for us to know what needs to be deployed, configured, and what changes we need to make to our devices when we don't receive the specific login which is an indication of a lack of connection or incorrect configuration."
"The interface is a little bit complex."
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Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 135 reviews. Cisco Duo is rated 8.8, while Cisco ISE (Identity Services Engine) is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Cloudflare Access, whereas Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator. See our Cisco Duo vs. Cisco ISE (Identity Services Engine) report.
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