We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Secure Email based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total."
"Technical support is okay."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"Cisco ISE integrates with everything else."
"At the moment, ISE seems to integrate very well with a number of other technologies."
"The most valuable features are the ability to retrieve information about Active Directory user names, viewing the log files to see which MAC address tried to connect with the created SSIDs, portal designing for your company, hotspot tools, and creating network rules for WiFi access."
"It's keeping our company safe from rogue devices connecting to our network. From a security standpoint, there's peace of mind knowing that every device that connects is a good one."
"There are a lot of integrations available with multiple vendors. This has made the solution easier to work with."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"The tech engineers are very knowledgeable."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."
"This product doesn't work in isolation."
"Segmentation can be improved."
"If I was going to improve anything, it would be the ease of migration. It's really difficult at the moment if you're looking to upgrade ISE 2.1 and you want to go to ISE 3.1 or 3.2, that whole upgrade path and, particularly, the licensing is quite a minefield to sort out."
"There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end."
"Cisco ISE's performance could be better, faster, and more robust."
"The solution can lag somewhat as we have a large database."
"The templates could be better. When you have to do certs, especially with X.500 certs, it isn't very intuitive."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The management features of the product are not up to date."
"We would like to see more options for the customization of content filters."
"I would like them to add some clustering or high availability features."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 135 reviews while Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 55 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Secure Email is rated 8.4. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Secure Email report.
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