We performed a comparison between Cisco Secure Email and Fortinet FortiMail Cloud based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are several features that I consider valuable."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The initial setup was easy."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"I can customize the configuration and policies."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"The security features are valuable."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"It has the best feature for processed mail analysis."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"FortiMail Cloud is very fast."
"Content disarming and analysis are essential features in our email security setup"
"The deployment is simple."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable features are filtering and sandboxing."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 should be more proactive."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There is room for improvement in terms of reporting."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The product's GUI for the dashboard needs improvement."
"The user interface could be updated."
"The reporting functionality needs to be improved."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"The dashboard could use improvement."
"This solution is slow and it should be made faster."
"I can't see the feedback to the FortiMail gateway."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews. Cisco Secure Email is rated 8.4, while Fortinet FortiMail Cloud is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and SendGrid. See our Cisco Secure Email vs. Fortinet FortiMail Cloud report.
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