We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The deployment capability is a great feature."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The initial setup was easy."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"Cisco Secure Email has strong inbound services."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"It provides good IT assistance."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"There are no wasted extras and the interface is really simple."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The product is easy to manage in terms of configurations."
"Setup was easy. It took about 30 minutes."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature is that it protects from spam."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The XDR dashboard has room for improvement."
"The custom alerts have to improve a lot."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"I would like them to add some clustering or high availability features."
"The initial setup was complex because I have two sites with physical clusters."
"We cannot manage multiple devices from a single UI."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The reporting needs improvement."
"They need well-trained partners in Nigeria."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"The platform's control panel needs enhancement."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"Updates could be released more frequently."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email, Fortinet FortiMail Cloud and Avanan. See our Cisco Secure Email vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
