We performed a comparison between Cisco Secure Email and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Microsoft Defender for Office 365 is a stable solution."
"The deployment capability is a great feature."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The tech engineers are very knowledgeable."
"The most valuable feature is the different content filters we are using, such as DKIM."
"Cisco Secure Email has strong inbound services."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"Cisco Secure Email's most valuable is email certification."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft Defender for Office 365 should be more proactive."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 13th in Secure Email Gateway (SEG). Cisco Secure Email is rated 8.4, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP).
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