We performed a comparison between Cisco Umbrella and Google Cloud DNS based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"The solution is extremely stable. It has excellent performance."
"Stability-wise, it's good. I have never encountered any bugs."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"It has helped reduce my unit's security events."
"Provides dependable DNS monitoring of external devices."
"Web proxy adds an effective layer for security."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The scalability is good."
"It is a scalable solution."
"Stability-wise, I rate the solution a ten out of ten."
"The initial setup process is easy."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"Missing a real data leakage prevention solution."
"The pricing could always be a little bit better."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Its reliability and the response time of the support team can be better."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"The solution's price could be better."
"The UX of the product is an area with certain shortcomings where improvements are required."
"Migrating away from Google Cloud DNS can be difficult."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
"It needs to provide better integration."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Google Cloud DNS is ranked 6th in Managed DNS with 6 reviews. Cisco Umbrella is rated 8.8, while Google Cloud DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Google Cloud DNS writes "Constantly improving and adapting to customer needs". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Google Cloud DNS is most compared with Quad9, Cloudflare DNS, Amazon Route 53, Azure DNS and Verisign Public DNS.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.