We compared Commvault Complete Data Protection and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Some suggested that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"This is a very stable product."
"Commvault has a unique administration platform with more features than its competitors."
"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."
"The solution is very stable and offers a good level of performance."
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"Commvault is very simple to use and it is automated."
"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"We don't have to spend a whole lot of time worrying about DR and whether or not we are covered. Zerto just works. As it is replicating, we don't need to spend a whole lot of time with it. That is a huge benefit as far as daily management."
"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."
"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
"The feature I've found most valuable so far has been the ability to migrate the VMs from Hyper-V and Citrix Hypervisor. It's made our migration seamless. In the beginning, we were looking at freeware tools, and it was just a massive headache. Zerto solved a lot of the roadblocks that we'd run into in the past."
"The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location."
"We relocated all our virtual machines from Belgium to Budapest, Hungary. I am not sure how we would have done it without Zerto, because we were able to keep the data in sync. We would have needed to have a lot more expensive storage products online at the time that could have kept that replication. From what I have seen from other methods, that would have required a much higher amount of bandwidth as well, then the cost would have been extreme. The mechanisms available to us with a storage space replication would have been more labor-intensive and prone to error. It was much easier and more successful with Zerto than other ways at our disposal."
"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."
"The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps... Migrating systems as a failover rollback or a system move are two of the functions that I like the most."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"The product's migration process and stability need improvement."
"The deployment process should be simplified because it is not something that just anybody can do."
"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."
"Mostly controls, visibility, cost allocation."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"It works only for a virtual platform, it does not support bare metal."
"I wish they would...develop their PowerShell module to be more robust. So instead of having to rely on the API to actually include a PowerShell command, it would let you create VPGs, delete VPGs, modify VPGs, etc. This would ease the automation effort of deployment and decommissioning and I'd really appreciate that."
"The monitoring and alerting functionality need to be improved."
"When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens."
"In general, the solution is pretty good, but because it is geared toward simplicity, sometimes, when things go wrong, the answer is not very detailed so that things can be solved quickly. If things do go wrong, it does require a little bit deeper troubleshooting to resolve the issues. That's the only area where improvement could occur. There should be a little bit more details about if things go wrong, how to remedy them."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"There are still some pieces in testing that aren't automated. There are still some built-in scripts or workflows I wish Zerto would do out-of-the-box, versus having to PowerShell or have a vendor create it, or create it myself."
"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Commvault Cloud is rated 8.6, while Zerto is rated 9.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Commvault Cloud vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
