We performed a comparison between ControlUp and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"It handles the basics of monitoring."
"The documentation is very good."
"The installation and configuration process are easy."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The graphical user interface needs to be improved from version to version."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"It can be improved by including script-based scheduling."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"We can never achieve or get a good picture of the network topology."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I might like to see a better interface in the future."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while WhatsUp Gold is ranked 30th in IT Infrastructure Monitoring with 22 reviews. ControlUp is rated 8.8, while WhatsUp Gold is rated 7.8. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, Nagios XI and PRTG Network Monitor. See our ControlUp vs. WhatsUp Gold report.
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