We performed a comparison between NetWitness XDR and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine. Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours. Some customers were impressed with Palo Alto’s support, while others reported mixed experiences.
Ease of Deployment: Some users found the initial setup of NetWitness uncomplicated, but others faced challenges. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Our users prefer Cortex XDR over NetWitness XDR. Users praise Cortex XDR for its user-friendly interface, ease of use, and comprehensive threat detection capabilities. They also appreciate its stability, scalability, and seamless integration with other solutions. NetWitness XDR users have encountered issues with slow performance, and configuration problems. They say NetWitness needs improvements in threat intelligence and reporting. While Cortex XDR has been praised for its reasonable pricing, NetWitness XDR is considered expensive. Cortex XDR offers a superior experience with robust features and better value for the investment.
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"The threat intelligence is excellent."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"The initial setup isn't too bad."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"It is easy to use."
"The product has an intuitive dashboard."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The log correlation is good."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"Technical support is knowledgeable."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"The interface of this solution is very flexible and easy to use."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"The web filtering solution needs to be improved because currently, it is very simple."
"The logs could be better."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"The licensing is a nightmare and has room for improvement."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The mobile app support for Android and iOS is difficult and needs improvement."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"Impact on system performance is horrible, adding a lot of delays for users."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"Threat detection could be better."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"The initial setup requires a high level of skill."
"The contamination feature could be improved."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while NetWitness XDR is ranked 41st in Endpoint Protection Platform (EPP) with 15 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while NetWitness XDR is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Micro Apex One, whereas NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, SentinelOne Singularity Complete and Microsoft Defender for Endpoint. See our Cortex XDR by Palo Alto Networks vs. NetWitness XDR report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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