We performed a comparison between Cortex XDR by Palo Alto Networks vs Trend Micro Apex One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users of both solutions were satisfied with deployments, features, and technical support. However, users seem to favor Cortex XDR due to its affordable price.
"The most valuable feature is the analysis, because of the beta structure."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution was relatively easy to deploy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"The initial setup is pretty easy."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"Palo Alto is constantly adding new features."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Monitoring is most valuable."
"We've found the technical support to be very helpful overall."
"Offers great application control, vulnerability protection, and behavior monitoring."
"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
"We've been able to integrate the solution with other security products."
"The solution is stable and integrated into the system quite well."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"Stability-wise, it is a good product, and I rate it a ten out of ten."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"We find the solution to be a bit expensive."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"The encryption is not up to the mark."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"I would like to see them include NDR (Network Detection Response)."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"No product can ever be rated a ten out of ten. They are always improving on one aspect or another."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"The reports are not eye-catching from the customer's point of view, which is something that should be improved."
"There is room for improvement in next-gen attacks protection."
"The time required for Apex One to notify us of detection in the central console should be reduced."
"In the future, the solution should include the XDR feature."
"The integration could improve in this solution."
"They need to integrate the DLP with the EDR."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Apex One is rated 8.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and SentinelOne Singularity Complete, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Micro Smart Protection, CrowdStrike Falcon and Trellix Endpoint Security. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.