We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"Stability is okay."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"We've been able to integrate the solution with other security products."
"The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"It's easy to use and used to be a very good solution."
"Trend Micro is easy to use and it has good security features."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"It is a stable solution."
"The configuration is easy."
"The most valuable feature of the solution is its simplicity."
"The next-generation antivirus features are excellent."
"The solution integrates well with other Trend Micro products."
"The administration through the cloud is valuable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"The only minor concern is occasional interference with desired programs."
"I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console."
"We have received many complaints about how slow the system is on the first day of implementation."
"The time required for Apex One to notify us of detection in the central console should be reduced."
"The role-based access control needs improvement."
"The security features need improvement."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"No product can ever be rated a ten out of ten. They are always improving on one aspect or another."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"There is room for improvement to make it better for customers."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The solution should improve its mobile management solution."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Fortinet FortiClient. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
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