We performed a comparison between CrowdStrike Falcon Complete and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"It is very simple to use and not overly technical."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"Crowdstrike has better support than Carbon Black."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"FortiEDR can be improved by providing more detailed reporting."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"All of our customers complain about the reporting and say that it is very poor."
"The logging features aren't robust and the information isn't kept long enough."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews. CrowdStrike Falcon Complete is rated 8.6, while Fidelis Elevate is rated 8.4. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS). See our CrowdStrike Falcon Complete vs. Fidelis Elevate report.
See our list of best Managed Detection and Response (MDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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