We compared Tanium and CrowdStrike Falcon based on our user's reviews in several parameters.
Tanium and CrowdStrike Falcon offer robust endpoint security solutions with unique strengths. Tanium provides comprehensive visibility, strong security measures, and powerful analytics capabilities, while praised for its customer service but faces concerns over pricing and performance. On the other hand, CrowdStrike Falcon is commended for its threat detection, reliable protection, and seamless integration, with reasonable pricing and positive ROI, but users call for improvements in user interface, reporting, and integration options.
Features: Tanium's valuable features include comprehensive visibility into endpoints, effective security measures, efficient endpoint management, and powerful analytics. In comparison, CrowdStrike Falcon excels in robust threat detection, advanced machine learning technology, and proactive threat hunting capabilities.
Pricing and ROI: Tanium's setup cost is higher compared to other products in the market, requiring additional resources and time. Users find the licensing complex and require negotiation. On the other hand, CrowdStrike Falcon's setup cost is straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options., Tanium's ROI is highlighted by improved efficiency, cost savings, and increased productivity through streamlined IT operations, enhanced security measures, and centralized management. Meanwhile, CrowdStrike Falcon delivers positive results with enhanced cybersecurity capabilities, cost savings, and increased productivity through real-time monitoring and user-friendly interface.
Room for Improvement: Tanium users have highlighted the need for better system performance, improved documentation, and more customization options. In comparison, users of CrowdStrike Falcon have suggested enhancing the user interface, reporting capabilities, integration options, and addressing detection issues and customer support efficiency.
Deployment and customer support: The user reviews show that the duration required to establish a new tech solution varies for both Tanium and CrowdStrike Falcon. Tanium users reported spending three months on deployment and an additional week on setup, while some CrowdStrike Falcon users mentioned needing a week for setup and deployment. It is important to carefully evaluate the context in which these terms are used to determine if they refer to the same period or should be evaluated separately., The customer service for Tanium product is highly praised by users, who appreciate the helpful and responsive assistance provided by the knowledgeable and professional support staff. On the other hand, users also found the customer service for CrowdStrike Falcon to be responsive, knowledgeable, and reliable.
The summary above is based on 60 interviews we conducted recently with Tanium and CrowdStrike Falcon users. To access the review's full transcripts, download our report.
"Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"There's almost no maintenance required. It's very low if there's any at all."
"The scalability is good."
"The stability is good; we haven't experienced any glitches or bugs."
"Falcon's best feature is its detection and blocking of threats."
"The feature I like the most is the solution's detection."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"Tanium's most valuable feature is its instant discovery aspect."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"The interrogation piece was the most valuable feature because it was very detailed."
"The security features are very valuable."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We find the solution to be a bit expensive."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The SIEM could be improved."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"Some of Falcon's features are a bit pricey."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"We had some issues with the solution's OS upgrade."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"The reporting could be improved."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The solution can give a lot of false positives."
"Tanium’s scalability could be improved."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"The solution needs to improve the reporting and tracking capabilities."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Tanium is ranked 26th in Endpoint Detection and Response (EDR) with 15 reviews. CrowdStrike Falcon is rated 8.8, while Tanium is rated 7.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Tanium is most compared with Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR, ServiceNow Discovery and BigFix. See our CrowdStrike Falcon vs. Tanium report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Protection Platform (EPP) vendors.
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