We performed a comparison between CrowdStrike Falcon and ZoneAlarm based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"All the features are beneficial."
"The most valuable feature is its threat analysis."
"The solution really focused on giving more security than an antivirus."
"The phone access scan stands out as the most valuable feature for me."
"The solution maintains reasonable scalability."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"Personally, I find the Game Mode of the Firewall very useful."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"This antivirus is regularly updated, and the updates can be scheduled."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Detections could be improved."
"I haven't seen the use of AI in the solution."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We sometimes get false positives."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"The Integration with tools, SOC tools, could be better."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"The management of log aggregation is in need of improvement."
"CrowdStrike costs a little more than its competitors."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They need to update and improve the features available for Mac."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"The support is not always so effective."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. CrowdStrike Falcon is rated 8.8, while ZoneAlarm is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security. See our CrowdStrike Falcon vs. ZoneAlarm report.
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