We performed a comparison between CyberArk Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The setup, via cloud, is simple."
"I found the solution to be stable."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"CyberArk Identity is a mature product."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"Provisioning in multiple environments."
"It is simple and easy to implement."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"We like the integration with other systems."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The initial setup isn't so difficult."
"The support is very good."
"I'm not sure what needs improvement. It is a good platform."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The solution could be easier to use and I found it to be very complex involving many steps."
"We would like to see an improvement in the ability to manage mobile devices."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"They could improve their UI and make everything more user-friendly."
"The OpenID features could improve in CyberArk Identity."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"There's a lot of customization required to improve the user experience."
"The connector for EPIC, ServiceNow, and Duo."
"SailPoint IdentityIQ could be cheaper."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The user interface is not very user-friendly."
"The cost can be prohibitive for middle-tier companies."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
CyberArk Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. CyberArk Identity is rated 8.2, while SailPoint IdentityIQ is rated 8.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, PingFederate and VMware Workspace ONE, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager. See our CyberArk Identity vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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