We performed a comparison between CyberArk Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Single Sign-On (SSO)."The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The setup, via cloud, is simple."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"CyberArk Identity is a mature product."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The OpenID features could improve in CyberArk Identity."
"I'm not sure what needs improvement. It is a good platform."
"The user interface could be improved."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"We would like to see an improvement in the ability to manage mobile devices."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They can include the Mobile Device Management (MDM) feature."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
CyberArk Identity is ranked 10th in Single Sign-On (SSO) with 18 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. CyberArk Identity is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint Identity Security Cloud and Jamf Pro, whereas Salesforce Identity is most compared with SailPoint Identity Security Cloud, Auth0, Okta Workforce Identity, Microsoft Entra ID and ForgeRock.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
