We performed a comparison between Cybereason Endpoint Detection & Response and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"This is stable and scalable."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The solution is efficient."
"For me, the technical support is good."
"The initial setup was easy and straightforward."
"The interface is user-friendly."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"In terms of the current global landscape, it is a great solution."
"The most valuable feature of this solution is the management."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The maintenance is easy."
"The solution is not stable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I haven't seen the use of AI in the solution."
"The only minor concern is occasional interference with desired programs."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The network coverage becomes an issue most of the time."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"It initially took some time to deploy."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"They need to improve their technical support services."
"The reporting feature needs improvement."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The solution’s console management and scalability should be improved."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"The solution lacks the automation I need."
"Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
More Cybereason Endpoint Detection & Response Pricing and Cost Advice →
More ESET Endpoint Protection Platform Pricing and Cost Advice →
Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Darktrace, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cybereason Endpoint Detection & Response vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.