We compared Darktrace and Proofpoint Email Protection based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Users praise Darktrace for its valuable features, detection capabilities, autonomous nature, behavioral analytics, and AI capabilities, making it a valuable tool for network security. However, Darktrace is acknowledged as complex and expensive, with some users finding it challenging to set up. In contrast, Proofpoint Email Protection receives praise for its ease of use, fast deployment, and reliable technical support. The pricing of Proofpoint Email Protection has mixed feedback, but the support is highly regarded. Overall, Darktrace may have an advantage in advanced threat detection, while Proofpoint Email Protection may have an advantage in simplicity and support.
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender helps us prioritize threats across our organization."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"Darktrace's most valuable features are that it understands the network environment and is able to trace the traffic and alert on anomalies."
"The solution is stable. We've never had any problems with it."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"The most valuable feature of Darktrace is the AI that detects abnormal network activity."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"Darktrace is extremely stable."
"We liked their approach to identifying intrusions or network anomalies using AI."
"It was easy to set up."
"As a cloud-based product, it can scale well."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"It is a very scalable solution."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"The phishing and spam filters could use some improvement."
"Configuration requires going to a lot of places rather than just accessing one tab."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The custom alerts have to improve a lot."
"The UI needs to be more user-friendly."
"The company should focus on adding threats that the solution is currently unable to detect."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"The solution can improve the reporting."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"Darktrace requires numerous configurations. It would be beneficial if the configuration could be made simpler."
"I would like to see some additional enhancements."
"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The initial setup is complex."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"The solution could lower its price."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 65 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Darktrace is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and Check Point Harmony Email & Collaboration. See our Darktrace vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.