Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"The solution's stability is very, very good. I didn't face any problems in the last year."
"It provides security to both on-premises and Azure infrastructures."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The pre-set policies and configuration analyzer are the most valuable features."
"The product protects against malware."
"Online Protection's most valuable feature is its admin interface."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"The solution scales well."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The spam filter for email is good."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"There is no downtime."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"The solution is very user-friendly."
"The security features could be better."
"The solution needs to improve its backup."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The tool's classification for bulk email is cumbersome."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The licensing can be on the expensive side, especially in the cloud space."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Pricing for the platform could still be cheaper."
"The scalability can be improved, and the solution can be optimized."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Sometimes it detects false positives."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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