We performed a comparison between Datto Cloud Continuity and VMware SRM based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform provides a faster backup process."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
"In terms of resiliency, the most valuable aspect of SRM has been its effectiveness."
"The solution helps to improve business continuity processes. Its automatic failover and failback policies have been wonderful."
"My impression is that the initial setup process is relatively straightforward."
"The solution runs well in the background, just in case we need it."
"The solution is very flexible."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"It's very reliable. The solution is stable."
"The most valuable feature is the integration with our Nutanix environment."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"The user experience could be more friendly."
"The technical support is not quick enough to respond when a user tries to contact them."
"The solution could improve by removing some of the limitations we have been facing. There could be better integrated."
"There is room for improvement in the automation and orchestration aspects of this solution."
"In my view, if VMware comes up with an appliance-based solution like vCenter Server (which was also Windows-based), it will be much easier for deployment. I"
"The product's dashboard is an area of concern where improvements are required."
"We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration."
"Technical support needs improvement, they are not very responsive."
Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 9 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 71 reviews. Datto Cloud Continuity is rated 8.0, while VMware SRM is rated 8.0. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery. See our Datto Cloud Continuity vs. VMware SRM report.
See our list of best Disaster Recovery (DR) Software vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.