We performed a comparison between BDRSuite and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was very difficult to find a product that supports Red Hat Virtualization natively and to take a snapshot of the VM or a full backup or a dump from the machine. The option that Vembu proposed, to take the machine as an image, take it from the system, is also good."
"If we do a backup of a machine at some point and the server crashes, then we can restore this machine to a different server with the same settings and setup. We will just have to tweak one or two things, like the IP. Then, it is ready to go."
"The product is very reliable and works well out of the box; many of our customers are buying it."
"Quick backup and restore; very simple and understandable interface."
"Its ease of use and price are most valuable. It is simple and straightforward. Someone who has never used any backup software will easily understand it from the first installation. It is that simple. Price-wise, it is much cheaper than its counterparts."
"It makes it possible for us to back up our Unix machines without installing a host, client, or any client software. It gives us some peace of mind in regards to those servers getting backed up."
"I back up one particular server with close to 1.2 TB, and the way the software compresses it is close to 600 or 700 TB. Vembu compresses it to close to 450 gigabytes, that's gigabytes. So that’s really amazing, the way in which the backup compression happens."
"The most valuable feature is the ability, from a console, to manage the different computers to be backed up."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
"The API uses a common data image to store the data for the sets, but unfortunately, it's limited to consecutive sets only. That's the only limitation I have observed so far."
"They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement."
"The interface could be better because I have to fumble around to find things. I can't just sit down at the terminal and know exactly what to do. It could be just me, but I have used a number of different backup products, and I found them simpler. However, its features are very good, so I don't mind sacrificing a bit of extra time to do what I need."
"There were issues with the implementation because of incompatibilities between the tool implementation and our current VMware installation. So, it was an implementation issue that doesn't allow me to use it for VMware backup in the manner in which we would want to use it. That wasn't clear from the evaluation stage nor was it clear from the first utilization of it because it worked in the environment that it was being evaluated in. Based on that, we went ahead and made the purchase of the full implementation. At that point, it became clear that there would be limitations in that implementation that could not be overcome without doing upgrades to the production environment."
"I have had issues with new client registrations. There are frequent connectivity issues to the cloud servers. Multiple times, I have had to prove to support that it wasn’t a problem on my end. It always works out in the end, but it is troubling to have the same issues repeated across different clients. Issues eventually get escalated to the cloud team and are mysteriously resolved with no changes on my end."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"The product is co-branded, not white-labeled."
"The product's scalability features could be even better."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 62 reviews while Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 9 reviews. BDRSuite is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup. See our BDRSuite vs. Datto Cloud Continuity report.
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