We performed a comparison between BDRSuite and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The agentless backups are the big selling point on this, as well as being able to send out across sites so that I can do a restore at either of our two locations."
"It's easy to restore."
"It makes it possible for us to back up our Unix machines without installing a host, client, or any client software. It gives us some peace of mind in regards to those servers getting backed up."
"I can choose a point in time and issue the command to back up and I don't need to go in and restore the last full backup and then apply iteratively, sequentially, all the incrementals... I can pick a point in time and tell it I want to go to that state and it's transparent to me. It happens in the background for me."
"The network solution is the most important feature, because we have our own backup server and are doing file backups for our customers."
"We have seen ROI. The real return is when something bad happens. All the proof of concept work that we did, all the testing we did, it all panned out for us. We're already seeing a return on that."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"Backup of the VMware server is the most valuable feature."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The product is co-branded, not white-labeled."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things."
"I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products."
"The process is a bit cumbersome when you remove an agent, delete that job, and add the agent to the same server. Even though the agent is already installed in that server, the system does not recognize it. We have to uninstall the current agent, restart the server, install the push agent - a new agent - and then restart the server. I think they should try to avoid that."
"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."
"I would like to have a different set of products instead of having a single software which does everything."
"The initial setup process can be more simplistic and quicker."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 62 reviews while Datto Cloud Continuity is ranked 13th in Disaster Recovery (DR) Software with 9 reviews. BDRSuite is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup. See our BDRSuite vs. Datto Cloud Continuity report.
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