We compared Dell Avamar and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"It is a very complete product."
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"The solution is very stable."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"The solution is very stable."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"So far, Avamar covers everything we want. We are replicating to other sites for disaster recovery, so it's working well for us."
"The backup and recovery speed is very fast."
"The most valuable feature of this solution is the live migration."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"The ability to perform DR testing to ensure data integrity is critical."
"The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems."
"Zerto's two main features are ease of management and that the product just works. It does what they say it'll do."
"The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."
"I like the ease of recovery and backup the most."
"It has enabled DR protection for virtual appliances with minimal administrator time."
"Dell Avamar could improve by adding more backup features."
"The solution should improve its tape-connectivity features."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"It would be helpful if there was cloud support."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"The screen design is a bit back-dated."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
"It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script."
"If something happens, and we are out and about, I would like to be able to interface with it on our mobile phones. That would be great."
"They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
"There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better."
"In future releases, doing backups of the environment we need to be able to do hot backups of the database."
"Some of the ability to automate selections and automate VPG creations could be better."
"The setup process is time-consuming."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Dell Avamar is rated 7.6, while Zerto is rated 9.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Nutanix Mine Integrated Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Dell Avamar vs. Zerto report.
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