We performed a comparison between DX Spectrum and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"I have found the cross analysis feature to be the most valuable."
"Offers a lot of functionality."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The fault management is perfect."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft is easily deployable and ready to use."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"It was somewhat complex to implement."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"Technical support for this product is not so good. It needs improvement."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They should consider including Chatbot."
"The documentation and flexibility for generic integration could be improved."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. DX Spectrum is rated 8.4, while Moogsoft is rated 7.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp. See our DX Spectrum vs. Moogsoft report.
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