We performed a comparison between DX Unified Infrastructure Management and Loom Systems based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Monitors the infrastructure asset and also monitors as an IT service."
"It provides a comprehensive monitoring solution for our open systems."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It is easy to implement but requires good planning."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"Reporting capability can be improved especially when it comes to availability."
"It is a little complex to use versus other softwares."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It would be good to implement views showing the aggregated status graphically."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The UIM has no features through goods and services yet. "
"The dashboards need to be improved."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
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DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while Loom Systems is ranked 57th in IT Infrastructure Monitoring with 4 reviews. DX Unified Infrastructure Management is rated 8.2, while Loom Systems is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring. See our DX Unified Infrastructure Management vs. Loom Systems report.
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