We performed a comparison between Dynatrace and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is preferred over Grafana due to its AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. It offers good visibility and thorough scanning of services and applications, with the ability to drill down and analyze traffic. While Grafana is praised for its customizable and visually appealing graphs and flexibility in integration with other tools, it lacks some of the advanced features and capabilities of Dynatrace.
"It helps to show where the problem is and isolates the issue."
"The ability to really drill into performance issues and help our application teams understand what is causing the business's problems."
"It collects and analyses information with AI, which is useful."
"Real-time alerts allow us to address issues as they happen."
"It has more functionality, better additional components, and better management of problems. It also has a good AI."
"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"It provides a graphical representation and it's clear to see what's happening."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"It integrates well with other solutions."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"Provides good dashboard visualization."
"The integration between Loki and Tempo is valuable."
"Ability to better identify SDQ script errors would be helpful."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"Product reporting still needs improvement."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"The technical support has room for improvement."
"The main drawback is the necessity for endpoint monitoring."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"The solution should include online support."
"There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. Dynatrace is rated 8.8, while Grafana is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Prometheus, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Elastic Observability and Honeycomb.io. See our Dynatrace vs. Grafana report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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