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Dynatrace Logo
46,602 views|28,133 comparisons
95% willing to recommend
Grafana Labs Logo
12,421 views|8,458 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Dynatrace and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Dynatrace's setup is generally straightforward, but the level of complexity depends on the specific use case. On the other hand, Grafana's ease of setup depends on the user's experience, with opinions varying widely. Additionally, Dynatrace's deployment and maintenance staff can be different for each case, while Grafana's initial setup process can take anywhere from a few minutes to a couple of weeks.
  • Features: Dynatrace has real user tracking, AI automation, and Kubernetes topology visualization, making it user-friendly and efficient. Meanwhile, Grafana excels in customizable graphs, open-source flexibility, and live monitoring, benefiting from a powerful community and reasonable pricing. 
  • Pricing: Dynatrace's pricing is convoluted and unclear, posing challenges in determining the appropriate number of units to buy. This makes it challenging for small businesses due to its pricey cost model. On the other hand, Grafana's pricing is typically viewed as reasonable, with some users giving it a rating of eight out of ten. To use it commercially, a license must be purchased, and the price varies depending on the infrastructure.
  • Service and Support: While some users find Dynatrace's technical support responsive and helpful, others feel that they could improve their speed of response. On the other hand, Grafana's support efficiency and helpfulness depend on the individual user's experience and needs. Additionally, some reviewers noted that Dynatrace's documentation needs improvement.
  • ROI: Dynatrace focuses on automation, feedback, and cost savings, resulting in significant ROI by reducing mean time to repair by 70% and time to market by 50%. On the other hand, Grafana is known for its data visualization and analytics capabilities, but measuring its ROI may not always be straightforward.

Comparison Results: Dynatrace is preferred over Grafana due to its AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. It offers good visibility and thorough scanning of services and applications, with the ability to drill down and analyze traffic. While Grafana is praised for its customizable and visually appealing graphs and flexibility in integration with other tools, it lacks some of the advanced features and capabilities of Dynatrace. 

To learn more, read our detailed Dynatrace vs. Grafana Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It helps to show where the problem is and isolates the issue.""The ability to really drill into performance issues and help our application teams understand what is causing the business's problems.""It collects and analyses information with AI, which is useful.""Real-time alerts allow us to address issues as they happen.""It has more functionality, better additional components, and better management of problems. It also has a good AI.""It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side.""Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.""Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."

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"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization.""It provides a graphical representation and it's clear to see what's happening.""The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""It integrates well with other solutions.""There are multiple kinds of models there to create dashboards, which is quite useful.""The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data.""Provides good dashboard visualization.""The integration between Loki and Tempo is valuable."

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Cons
"Ability to better identify SDQ script errors would be helpful.""If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.""​Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers.""As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome.""Product reporting still needs improvement.""In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers.""On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need.""Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."

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"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve.""The technical support has room for improvement.""The main drawback is the necessity for endpoint monitoring.""There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.""The solution should include online support.""There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."

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Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    768,924 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Ranking
    Views
    46,602
    Comparisons
    28,133
    Reviews
    15
    Average Words per Review
    468
    Rating
    8.5
    Views
    12,421
    Comparisons
    8,458
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Comparisons
    Datadog logo
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    AppDynamics logo
    Compared 10% of the time.
    Prometheus logo
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    New Relic logo
    Compared 14% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Honeycomb.io logo
    Compared 7% of the time.
    Learn More
    Grafana Labs
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    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    Dynatrace vs. Grafana
    March 2024
    Find out what your peers are saying about Dynatrace vs. Grafana and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. Dynatrace is rated 8.8, while Grafana is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Prometheus, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Elastic Observability and Honeycomb.io. See our Dynatrace vs. Grafana report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.