We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"A very powerful solution for the end user."
"Provides one consolidated view on application performance."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"During the building of a system that is new, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep insight into errors."
"The autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added."
"I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"It is an efficient solution."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The scalability of Prometheus is very good."
"The product is easy to maintain."
"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The product's initial setup phase is very easy."
"The dashboard is very valuable."
"Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application."
"This solution needs better support for security and monolithic batch processes."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour."
"I would like to see the ability to pull more user-friendly reports."
"I would like to see dashboards included, and maybe more possibilities in terms of customization."
"SSO options are missing."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"The product must improve its documentation."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"Prometheus requires improvement on the query side."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"The setup process could be more straightforward."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
