We performed a comparison between Dynatrace and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."You don't have to configure it. It just needs to be installed."
"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."
"We use it, in many instances, to find the root cause in production."
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"Enables me to proactively understand the user experience on our site."
"It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved."
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"The most valuable features are integration and ease of use."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The company provides excellent service."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution is very easy to use."
"The installation process is not hard at all."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
"Regarding features, it would be good if there would be some features regarding app security."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"I would like to know if classes and methods selected in "Method Sensor Rules" were changed in the applications, and not depend on the developers to warn us."
"It would be nice if the solution covered other areas like server monitoring."
"I would like the product to offer more agility."
"It might be practical to extend monitoring capabilities to include network devices"
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"They only offer synthetic requests."
"ThousandEyes could improve the dashboards by adding more features."
"The tool does not provide features for application-level monitoring."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM.
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