We performed a comparison between SolarWinds NPM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"SolarWinds is reasonably priced."
"The most valuable features are language support and technical support."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"It gives us a map of the network setup and one console to see the entire network."
"You can monitor performance counters effortlessly."
"What I've found most valuable about the solution is that it's scalable."
"The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"It's fairly easy to set up."
"ThousandEyes gives companies better visibility."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable features are integration and ease of use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The company provides excellent service."
"The Wi-Fi side needs improvement."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"The price of the solution can be improved."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"They only offer synthetic requests."
"I would like the product to offer more agility."
"It's an expensive solution."
"It would be nice if the solution covered other areas like server monitoring."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SolarWinds NPM is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, LogicMonitor and Entuity, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our SolarWinds NPM vs. ThousandEyes report.
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