We performed a comparison between eG Enterprise and Grafana based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The product is simple to use."
"It gives good insight into inside of what's going on with Exchange."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Single pane of glass to review status of the full environment."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The solution can scale well."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The product's initial setup phase was very easy."
"It is a stable, reliable product."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The dashboards are the most valuable features."
"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"would like to see improvements in the alarm display console."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Needs to improve the networking monitor capabilities."
"The product's configuration for saving files could be improved."
"I would like the ability to download my results into any format in order to share the information with my clients."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"Grafana need to improve the logging functionality."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"Trigger limits are difficult to see in a graph."
eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. eG Enterprise is rated 8.2, while Grafana is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". eG Enterprise is most compared with ControlUp, Zabbix, Dynatrace, AppDynamics and PRTG Network Monitor, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability. See our Grafana vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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