Elastic Observability vs WhatsUp Gold comparison

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Executive Summary
Updated on Jun 28, 2023

We performed a comparison between Elastic Observability and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some users found Elastic Observability's setup to be straightforward for Docker installation, while others found it highly complex. On the other hand, WhatsUp Gold's setup process is generally easy to use and can be completed quickly without much difficulty according to some reviewers.
  • Features: Elastic Observability provides machine learning and custom development options, making it a comprehensive and flexible tool. On the other hand, WhatsUp Gold is cost-effective and offers accurate network monitoring, with additional features such as auto scanning for rogue devices and NetFlow monitoring.
  • Pricing: Elastic Observability's pricing varies depending on the license and usage, and can increase with increased usage. However, it does come with some embedded components and open source features. On the other hand, WhatsUp Gold's cost is per device, per year, but its licenses are perpetual. Additionally, its add-ons are relatively inexpensive, priced under $10,000.
  • Service and Support: =Elastic Observability's customer service is praised for their excellent tech support and extensive online community. Meanwhile, WhatsUp Gold's customer service and technical support are generally good, but some reviewers have expressed reservations about the competence of their certified engineers and had unfavorable interactions with their support.
  • ROI: Elastic Observability is cost-effective and provides complete visibility, allowing for quick root cause identification and reducing incidents and overheads. Meanwhile, WhatsUp Gold offers improved network visibility, faster troubleshooting, reduced downtime, increased productivity, and customizable reporting and analytics. When comparing the ROI of these tools, it ultimately depends on the specific needs and goals of the user.

Comparison Results: Elastic Observability is superior to WhatsUp Gold in terms of features and design, although it has a higher learning curve and setup difficulty. The pricing is reasonable and cost-effective for organizations. WhatsUp Gold is stable and easy to set up, but lacks some features and may have limited certified engineer availability in certain countries. Overall, Elastic Observability is a more appealing and cost-efficient choice for application performance monitoring.

To learn more, read our detailed Elastic Observability vs. WhatsUp Gold Report (Updated: May 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can view and connect different sources to the dashboard using it.""It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis.""It's easy to deploy, and it's very flexible.""Its diverse set of features available on the cloud is of significant importance.""The price is very less expensive compared to the other solutions.""The solution has been stable in our usage.""Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds.""Good design and easy to use once implemented."

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"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.""The most valuable feature is the monitoring of resources.""WhatsUp Gold is very easy to deploy.""The installation and configuration process are easy.""It handles the basics of monitoring.""The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps.""The solution effectively monitors network devices and servers.""It is stable."

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Cons
"The price is the only issue in the solution. It can be made better and cheaper.""Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira.""Elastic Observability needs to have better standardization, logging, and schema.""The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper.""If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.""More web features could be added to the product.""Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.""Elastic Observability’s price could be improved."

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"The technical support does not bother to respond.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.""WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit.""You have to invest a few days to become an expert in this solution.""The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.""Regional product team support is not very good.""The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be.""Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still enjoying it. We renewed support until last year, but we didn't get benefits from it.
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see in the next release would be more detailed application monitoring capabilities.
    Ranking
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    16
    Average Words per Review
    445
    Rating
    7.9
    Views
    912
    Comparisons
    715
    Reviews
    6
    Average Words per Review
    464
    Rating
    7.5
    Comparisons
    Learn More
    Overview
    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Elastic Observability vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about Elastic Observability vs. WhatsUp Gold and other solutions. Updated: May 2024.
    769,630 professionals have used our research since 2012.

    Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. Elastic Observability is rated 7.8, while WhatsUp Gold is rated 7.8. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Datadog and Azure Monitor, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our Elastic Observability vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.