We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The setup is pretty simple."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Ability to get forensics details and also memory exfiltration."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The solution is stable."
"The tool protects everything."
"It effectively catches unwanted stuff. It has saved our bacon over many years."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"It can scale as well."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"McAfee Complete Endpoint Protection is stable. We don't have any bugs being reported."
"It's quite easy to install agents."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The user behavioral analysis feature is great."
"The endpoint protection and disk encryption features are the most valuable."
"The installation is pretty straightforward."
"The product is fairly reliable."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"ZTNA can improve latency."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We would like to see more options in the help menu for users."
"The product could have better integration with third-party products that would help extend functionality."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"It would be useful if they could automate the deployment more."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
"While the pricing is good, they could always lower it a bit."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"The solution has problematic encryption, which needs reforming."
"The security of this solution needs improvement."
"There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Sheild. It is quite old and is not fully integrated properly and could be improved."
"McAfee Endpoint Protection could improve the word control feature."
"I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
"The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"We don't like the solution since it requires much memory consumption and consumes much CPU resources."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.