We compared ESET Endpoint Protection Platform and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the reviews, the comparison between ESET Endpoint Protection Platform and VMware Carbon Black Endpoint reveals distinct differences. Users find the setup process for ESET to be simple and uncomplicated, unlike VMware Carbon Black, which can be difficult for unfamiliar users. ESET is recognized for its extensive range of features and user-friendliness, whereas Carbon Black stands out in terms of consistent log checking and policy enhancements. Areas where ESET could improve include mobile device coverage and customization, while Carbon Black could enhance node management and GUI. Pricing for ESET is varied, while Carbon Black is generally more expensive. The customer support for both products has received mixed feedback.
"Ability to get forensics details and also memory exfiltration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"The solution is easy to install and configure."
"The solution's features and pricing are pretty good."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"The overall security capability of the product is pretty reliable."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"The stability is great."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The most valuable feature is that it detects and stops malicious executables."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"We can access computers remotely if we need to."
"It is a scalable solution...The initial setup was straightforward."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Detections could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"The feature is somewhat lacking in security protection."
"The product could have better integration with third-party products that would help extend functionality."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"I would like them to use AI features to do preventative virus protection."
"They could improve the solution by adding better ransomware features."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"The pricing could be more reasonable."
"The device control feature could also be compatible with the user’s profile as well."
"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"Adding an application and a device control feature would be a great help for this solution."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. ESET Endpoint Protection Platform is rated 8.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. VMware Carbon Black Endpoint report.
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